Orders are processed within 2-3 business days (excluding weekends and holidays). Pre-orders or custom items may take longer—please check with our customer service for details.

We ship worldwide, from our warehouse, depending on your location and product availability. To check the exact shipping cost,

Track your parcel using the following link: https://www.17track.net/en

We accept PayPal, Credit/Debit Cards, Klarna, Google Pay, and Apple Pay.

You can contact us to request a change or cancellation before the order is shipped. However, due to time zone differences and order processing times, we cannot guarantee the request will be completed in time.

Products purchased from melgeek.com will have a 1-years warranty period after eceiving the order. (MADE series will have a 2-year warranty).

If anything goes wrong with any of the keyboard components during the warranty period, we will replace the keyboard's efective parts, not the whole keyboard.

Please contact our customer support at support@melgeek.com and provide the reason for the return or exchange. Based on the issue, we’ll assist you with a replacement part or a product exchange.

Contact support@melgeek.com with your refund reason. Our team will review and provide after-sales support accordingly.