Notice:

we ship worldwide .For some countries ,if you cannot find available shipping please kindly contact via discord :https://discord.gg/uheAEg3 or email us at store1@melgeek.com

 

About Shipping

  1. Order Fulfill Time

Your order will be shipped within 1-3 business days.

We fulfill orders on Monday-Friday. We are closed on the weekends and on some major holidays. If you place an order on a Friday, please expect your order to be fulfilled the following Monday .

 

  1. Free Shipping Provided

We offer free shipping dependent on where in the world you are located.

28 countries and regions  we provide free shipping with order amount more than 300USD ( Don't include MOJO 68)

 

 

  1. Shipping Way

Normally , we ship all the packages as customers required , if there is any change we will contact you by email .More query please contact  us via email store1@melgeek.com  or dicord : https://discord.gg/uheAEg3

Here are some shipping for your reference .

1) United States: DHL /USPS /Chinapost /others 

2) Canada : DHL/Chinapost /others 

3) Japan: OCS/Chinapost /others 

4) South Korea : J-net (Special line /DHL )

4) China: SF express / /others 

5) European Countries : Fedex/Chinapost /others 

6) Southeast Countries : DHL/Fedex/Chinapost /others 

7) Others please contact via email store1@melgeek.com  or dicord : https://discord.gg/uheAEg3

 

  1. Customs Clearance

Please be kindly noted , tax are not included in the order  .

You may be subject to applicable customs, import duties and taxes, which are the sole responsibility of the buyer/receiver. Additionally, the order may be subject to applicable customs inspections and holds which may cause a delay and are the responsibility of the buyer/receiver to resolve. 

 

  1. Delivery Time

DHL/Fedex --- 7-10days for delivery .

USPS         --- 15-30 days for delivery .

China Post  --- approximately 21-45 business days depending on location. 

The delivery time is estimated and varies by countries, also can be delayed for local epidemic situation .

Hope for your kind undertanding . Please take care and be safe .

 

 FAQS about shipping 

1.Are your items in stock? When can I expect the items to be shipped out after I've placed my order?

Unless stated otherwise on the product page (for group buy or pre-order items), an item is in stock when you can add it to cart. We will ship out your order within 1-3 business days. Should an item be out of stock, it will reflect that when you try to add the item into your cart. We update our stock inventory accordingly.

 

2.Do you ship internationally? 

Yes, we ship worldwide

 

3.Are my international packages tracked?

Yes ,all the packages are trackable.

If any issue , we will let you know , and you are feel to contact us  via discord :https://discord.gg/uheAEg3 or email us at store1@melgeek.com

 

4.Why isn't my tracking updating?

Please allow at least 24 hours for the tracking to update. You receive a shipping notification when we process the shipment, but it will take some time for the courier to actually receive the item and scan it. 

 

Wish you a good day .

Yours Sincerely 

MelGeek Group