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Shipping

About Shipping

  1. Order Fulfill Time

Your order will be shipped within 1-2 business days.

We fulfill orders on Monday-Friday. We are closed on the weekends and on some major holidays. If you place an order on a Friday, please expect your order to be fulfilled the following Monday .

 

  1. Free Shipping Provided

We offer free shipping dependent on where in the world you are located, please refer to the table below for more information.

28 countries and regions  we provide free shipping with order amount more than 180 USD

214 countries and regions  we provide free shipping with order amount more than 300USD

 

  1. Shipping Way

Normally , we ship all the packages by china post ,and you will have shipping options at checkout for DHL. What’s more ,we do provide other Shipping as customs required , details please contact at hello@melgeek.com or dicord : https://discord.gg/FJSyCmk.

 

  1. Customs Clearance

Please be kindly noted , tax are not included in the order  .

You may be subject to applicable customs, import duties and taxes, which are the sole responsibility of the buyer/receiver. Additionally, the order may be subject to applicable customs inspections and holds which may cause a delay and are the responsibility of the buyer/receiver to resolve. 

 

  1. Delivery Time

Orders that are shipped via China Post  takes approximately 10-28 business days depending on location. For an additional fee, orders can be upgraded to DHL ,which takes 6-10 business days depending on location.  All delivery times are estimated and varies by country.

 

 

 FAQS about shipping 

1.Are your items in stock? When can I expect the items to be shipped out after I've placed my order?

Unless stated otherwise on the product page (for group buy or pre-order items), an item is in stock when you can add it to cart. We will ship out your order within 1-2 business days. Should an item be out of stock, it will reflect that when you try to add the item into your cart. We update our stock inventory accordingly.

 

2.Do you ship internationally? 

Yes, we ship worldwide

 

3.Are my international packages tracked?

Yes ,all the packages are trackable, if any issue , we will let you know , and you are feel to contact us at hello@melgeek.com or dicord : https://discord.gg/FJSyCmk.

 

4.Why isn't my tracking updating?

Please allow at least 24 hours for the tracking to update. You receive a shipping notification when we process the shipment, but it will take some time for the courier to actually receive the item and scan it. 

 

Wish you a good day .

Yours Sincerely 

MelGeek Group