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FREQUENTLY ASKED QUESTIONS
What is the shipping policy?
Fast, reliable worldwide shipping. Orders processed in 1–2 business days with trackable service.More info please check Shipping & Delivery Policy
Do you deliver outside the European Union and the United States?
Yes, we offer worldwide shipping. If you encounter any issues placing your order, please contact our customer service team for assistance.
Why does my order show "No Shipping Available" at checkout?
Please double-check your Zip Code and ensure all fields are complete. If the error persists, please email us the attached screenshot at service@melgeek.com. We will manually check and reply with a solution within 24 hours.
How long is the warranty period for my product?
2-year warranty for keyboards, 1-year for accessories. More info please check Warranty Policy
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is shipped.